We recently hired Kelly Lopes to serve as our realtor for the sale of a Condominium in Long Beach, California. To summarize our experience, we would state emphatically that Kelly provided professional service with a distinctly personal touch. This level of professionalism and knowledge of the local market was obvious during the initial discussions about our situation and sales timeline, and extended throughout the lengthy process of closing on the property. Kelly’s marketing strategy and preparatory work laid the foundation for our receiving two above-asking price offers by the end of the first day the condo was on the market. Throughout the sales process, Kelly was there for us as we progressed through the many steps required to successfully meet the California requirements of a Condo seller in today’s challenging regulatory environment. She was highly communicative along the way, preferring to speak over the phone to ensure our full understanding of the necessary steps to be undertaken by the sellers and buyers needed to close this real estate transaction. She also used email and texts, when needed to progress the sales process in a timely fashion. Kelly and her team created social media content for Instagram and tik tok that really helped to showcase the condo and attract buyers. We felt that we received excellent and responsive service from Kelly and her assistants, and she was there to help calm our nerves during some of the more complicated aspects of the transaction. Her experience with the real estate sales process was evident throughout the period she worked with us, and ultimately led to a successful sale in a challenging market.

Probably as important as the professional element of her role as our realtor were the little personal touches that elevated her to more than just a realtor to us. This included providing a bag of snacks for the long road trip facing my wife and daughter as they departed the condo for Texas, recommending multiple staging options, patiently working with our daughter, the condo occupant, to better understand the full sales process and develop a timeline that met her needs as she prepared for the move, through the final act of kindness - sending us a box of tasty chocolates to celebrate the closing of the condo!. We really felt that we could honestly communicate with Kelly, during both the good, and more challenging periods of the sale, and in return, knew that Kelly would be forthright with us when interpreting how the sales was progressing. We would highly recommend Kelly and her support team to anyone seeking a realtor to sell their property; you won’t regret the decision to utilize her considerable and impressive skillset!